At Silhouette Shop, we understand that true luxury extends beyond exceptional eyewear to encompass every aspect of your shopping experience. Our global delivery services are designed to bring your carefully selected designer sunglasses to your doorstep with the efficiency and care befitting our premium collection.
Shipping Options
We offer two reliable shipping methods to ensure your perfect pair of sunglasses arrives safely, regardless of your location:
Standard Shipping – £12.95
For those who desire a balance of speed and affordability, our Standard Shipping option utilizes premium carriers DHL or FedEx. Your order will be processed within 1-2 business days, with delivery typically completed within 10-15 days after dispatch. This service includes full tracking and insurance for complete peace of mind.
Free Shipping
For orders over £50, we are pleased to offer complimentary worldwide shipping via EMS. Your order will be processed with the same care and attention, with delivery typically within 15-25 days after dispatch. This economical option maintains our commitment to quality service while making luxury eyewear even more accessible.
Please Note: While we ship globally, we are currently unable to deliver to addresses in Asia and select remote areas. We appreciate your understanding and encourage you to contact our customer service team if you have questions about specific locations.
Order Processing
Each order receives meticulous attention from our Cambridge-based team. We require 1-2 business days to carefully prepare your sunglasses, ensuring they meet our exacting standards before dispatch. You will receive confirmation and tracking information once your order is on its way to you.
International Considerations
As a global retailer, we handle all customs documentation for international shipments. Please be aware that additional import duties or taxes may apply depending on your country’s regulations, which are the responsibility of the recipient. These charges are not included in our product prices or shipping fees.
Returns Period
Your satisfaction is paramount. Should you need to return your purchase, we offer a 15-day return period from the date of receipt. Please visit our Returns Policy page for detailed information on procedures and conditions.
At Silhouette Shop, we believe that acquiring luxury eyewear should be as seamless and refined as the products themselves. Our delivery services reflect this philosophy, combining global reach with the personal touch that defines our brand.
For any delivery-related inquiries, please contact our Cambridge-based customer service team at [email protected]. We are always here to ensure your Silhouette Shop experience exceeds expectations.